I was lucky enough to find Climatrol by using Google and saw all the 5 star reviews. I needed my old heating and AC system replaced and gave Doug a call. He was very helpful, considerate and attentive during the phone call. Where my… More individual experience exceeded all expectations is when Daniel came to check the system. This company will listen to your needs, guide you in what you need to do and sell you the product that best meets your needs. I was never pressured into anything and feel that I got exactly what I needed at an unbelievable price. I spoke to Zach during the day of installation several times and they were able to get me back up and running in just two days after the initial visit to diagnose the issue. If you are in their area of service, consider yourself lucky. This is the example of what a local, family owned business should be like. They are now the people I will call in regards to anything heating and air related and the only people I will recommend to friends and family.
We needed to update our ancient heat pump system and install a second one (plus ducts) for our basement. Doug was responsive, listened to our concerns, patiently addressed our multiple questions, and provided several options. He visited… More our home multiple times to ensure everything was ready for installation. Doug's professionalism throughout the entire process was a breath of fresh air. He always arrived when he said he would, completed the work when he said it would be completed, and communicated clearly throughout the entire process. Rates (parts and labor) were reasonable. We are really grateful to have found Doug -- he'll be our go-to HVAC tradesman for the foreseeable future. Highly recommended!
I left an email on their website and received a call within 1 hour on a Sunday night! Scheduled visit to house 2 days later. Full inspection and recommendations made to us NOT only to replace but what we could consider if elected for… More repair. No high pressure just presented us with choices. We elected for new system. This had to be installed while we were not at our vacation home. Our space was treated respectfully. You should only work with company. They are truly professional and trustworthy. We will not work with anyone else for any of our HVAC needs.
Very professional courteous installers who paid attention to detail. Arrived on time and completed the install on time at the quoted price. Very pleased with the service equipment and price. I will recommend to friends and family
Climatrol did a fantastic job. They went above and beyond. I had 3 entire heating and AC units replaces and their installations was better than the original installation. Very satisfied with the work they performed. Yes I recommend Climatrol.… More Thanks guys for the great work.
This company was great.... Within 2 days they had my unit removed and a new one put back in its place.... They were so professional and so nice the job was not an easy one for them and they were so gracious I will definitely use this company… More again.
Doug and his crew were excellent in installing my new unit. Doug knew right off that one of my unit's life had ended. His knowledge is impeccable. Customer service outstanding. I would recommend his business to anyone. Thank you so… More much from no more hot days.
We had a great experience. They were quick to respond to our initial communication. Proposal was delivered promptly. Work was scheduled immediately and our system was replaced in one day and we had air conditioning that evening. Highly… More recommended
Climate Control Air is one of the best companies we have ever worked with the owner came and gave and gave us us a quote, and out of the 5 companies we contacted he was the one who was the most transparent he sat down and itemized everything… More we were going to get writing the quote on the spot explained to us what size units we needed and even showed us previous customer reviews. His workers were here on time treated our home in a respectable manner cleaned up completely after they finished the job and even took pictures so we could see the work in the attic and also replanted my plant that had to be removed by the outside unit. We will never use another company again, I honestly can't say enough about the quality of customer service and the professionalism this company delivers he even told us what unit brands not to buy. We highly recommend them
They did an awesome job replacing both of our systems and eliminating noises we had with old systems. It’s so much quieter inside and outside. Douglas was very quick to respond to any questions or concerns we had before, during, and after… More install. The crews showed up on time and did a great job, kept their work clean and were very polite.
We went with Climatrol due to Douglas providing us with solutions for things we needed resolved, without us asking. He looked for ways to make the solution and install better for our needs. This did not occur with the other two quotes we obtained. Climatrol was not the cheapest quote but was the most comprehensive (it was also not much higher). They were also the only company that was certified for the system we went with.
I entered a service request on Climatrol's website on Father's Day, about 10am. I received a callback from Doug within 20 minutes, and someone was at my home within an hour and a half, and spent over two hours on various HVAC… More tasks, many unrelated to my initial call, but necessary.
This was the second time I had used Climatrol in two weeks, and both times I received timely, knowledgeable, and friendly service. I heartily recommend their services to all.
Very impressed. My AC stopped working. I called them at 4:30 and he was out the next day for an estimate. We were leaving for out of town Monday afternoon. They came out early Monday morning and put in a whole new AC all before we had… More to leave. Good communication, good people, family business, on time and good work
Called in the morning and Doug said he would be out the same day ! Arrived just after 2pm earlier than expected and very professional. He informed me of the issue as well as the price upfront. Did a great job and saved us from a hot few… More days without cool air. Highly recommended ! Thanks Doug !
This is a great company! All of the guys are knowledgeable and professional. They arrive when they say they will, and are very conscientious about protecting your home, and leaving it the way they found it - except better, with excellent… More new equipment. They are 'cool' in all ways!
We had best ever experience from the quote stage right through final clean up. Doug has a phenomenal installation team, they worked hard in a difficult crawl space and were professional in every way. They must all have been Boy Scouts as… More they left the work area in better condition then they found it.
Climatrol Air installed a mini split unit in a Cabin property in Blue Ridge. Very professional. Very helpful. The team had great perspective and provided multiple options, and worked to keep everything within my budget. Couldn’t be happier… More with the final installation and quality of the product.
I’ll be using this team again.
I have my dated and erratic HVAC system replaced. Douglas and his crew are very professional and easy to deal with. I'm very satisfied with their work and will definitely call them again. Their fees are reasonable and I even got a… More veterans discount. Highly recommended
Contacted Doug to replace our condenser fan motor which had bearing starting to go. He came out the next morning verified motor was going to go out, did preventative maintenance on Goodman a/c heat pump and furnace. Came back next day with… More new motor and associated parts replaced them promptly and professionally. Now here is the thing I can talk, and Doug will listen, we had great conversation while he worked on system, very friendly, extremely polite and a pleasure to talk with.
We needed a mini split put into our new cabin we just bought and Doug came highly recommended. We called and took care of all this over the phone as we reside in Florida. Doug went above and beyond to help out with getting this installed.… More Great customer service and true professional! I know if we have any other heating and cooling issues, we will be calling
Our heat went out on the night it hit 25 degrees and Doug was able to come out the very next afternoon!! He assessed the issues and was able to get the parts he needed within a few days and even came back on Sunday to get us back up and… More running. He was very efficient and went above and beyond to make sure we understood the overall repairs upon completion as the total was more than original estimate. Would definitely recommend Mr. Doug for your HVAC services, he is super friendly and understanding of your family’s needs.
Douglass and his guys were here right on time to do an entire system replacement with some damper replacement. The guys were awesome to deal with and if I could give more than five stars I would. Highly recommended!!
Doug replaced 2 HVAC system for me. His price was fair and his workmanship was excellent. They showed up on time and did the job right and even cleaned up after themselves (very rare now a days.)
A month later the heater stopped working… More (NOT DOUG'S FAULT), I called Doug at around 7pm, he showed up to my house in less than 30 minutes and fixed the problem with a smile.
I highly recommend Climatrol Air, LLC for all of your heating and cooling needs. Doug is a keeper!