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All Quotes Are Not the Same.

At Climatrol Air we pride ourselves on being different, and one way we do this is the way we handle new and replacement HVAC system quotes. Most of the area HVAC companies use a dedicated sales team that works on commission to come to your home and give you a quote.

At Climatrol Air, we do not use commissioned sales people. When you get a quote from us it will be from a NATE Certified technician, not a salesperson, who can expertly determine exactly what type of system your home needs. We will also guarantee it to be the lowest price by at least $100!

Our Philosophy

To be clear, we are not necessarily saying that companies that use a sales force instead of trained techs to sell their new systems are any less competent or trustworthy than us. What we are saying, however, is that when problems arise, particularly in this industry, it is usually directly attributed to a miscommunication between the installers and the sales person.

Meaning, the sales person said your house needed an "example1" type of system and when the tech arrives he says it needs an "example2" system. When this happens, the process, as well as your comfort, gets delayed. Or worse, the wrong system gets installed anyway, or it's installed and has to be corrected.

These situations are not uncommon to sales force centric business models. In fact, if you look specifically at the bad reviews for any HVAC company, you'll see that almost every bad review can be directly attributed to "he said, she said" or the salesperson over-promising and the company under-delivering. The "left hand not knowing what the right hand is doing" is a problem that Climatrol Air will never have because we don't have salespeople. We just have NATE certified techs who quote your job and then install your new system.

As far as pricing is concerned, ALL HVAC companies tell the customer that "we'll beat any price," and I believe that most companies genuinely try to do this. However, the truth is, that not all HVAC companies will give their very best price on their first quote. This is because savvy salespeople know that very few customers get additional quotes, and as a consequence, they usually overpay. This happens, almost exclusively, on sales-force driven business models where salespeople earn a higher commission for charging a higher price.

At Climatrol Air we have "call us first, or call us last, pricing." This means, if you call us first, and then get quotes from other HVAC companies, we will have the best bid. Sure, most other companies will match our price, but very few would have given you that price in the beginning. If you call us after having other bids, we will beat your best bid by $100. So it doesn't matter when you call us.

As a consumer, if you think about HVAC pricing logically, the company with the lower overhead will usually have the best pricing. Typically, it takes us three people to install your system; your NATE Certified Tech and two certified helpers. If we had to employ a commissioned sales person, a sales manager and a phone sales team, there's no way we could offer the same pricing that we offer. Neither can our competition. Yes, they'll match our price when pushed, but they'll almost never give you that pricing out of the box on the first quote.

Like I said in the beginning "we pride ourselves on being different," and if you look at our reviews, our customers appreciate it.

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Climatrol Air, LLC IconClimatrol Air, LLC

1630 Yukon Road, Ellijay

5.0 85 reviews

  • Avatar Sherrie Los ★★★★★ a week ago
    They did an awesome job replacing both of our systems and eliminating noises we had with old systems. It’s so much quieter inside and outside. Douglas was very quick to respond to any questions or concerns we had before, during, and … More after install. The crews showed up on time and did a great job, kept their work clean and were very polite.
    We went with Climatrol due to Douglas providing us with solutions for things we needed resolved, without us asking. He looked for ways to make the solution and install better for our needs. This did not occur with the other two quotes we obtained. Climatrol was not the cheapest quote but was the most comprehensive (it was also not much higher). They were also the only company that was certified for the system we went with.
  • Avatar Tom Ward ★★★★★ a month ago
    I entered a service request on Climatrol's website on Father's Day, about 10am. I received a callback from Doug within 20 minutes, and someone was at my home within an hour and a half, and spent over two hours on various HVAC … More tasks, many unrelated to my initial call, but necessary.
    This was the second time I had used Climatrol in two weeks, and both times I received timely, knowledgeable, and friendly service. I heartily recommend their services to all.
  • Avatar Carol Rode ★★★★★ a month ago
    Very impressed. My AC stopped working. I called them at 4:30 and he was out the next day for an estimate. We were leaving for out of town Monday afternoon. They came out early Monday morning and put in a whole new AC all before we had … More to leave. Good communication, good people, family business, on time and good work
  • Avatar Erik Espelid ★★★★★ 2 months ago
    Called in the morning and Doug said he would be out the same day ! Arrived just after 2pm earlier than expected and very professional. He informed me of the issue as well as the price upfront. Did a great job and saved us from a hot few … More days without cool air. Highly recommended ! Thanks Doug !
  • Avatar Tricia Colburn ★★★★★ 2 months ago
    This is a great company! All of the guys are knowledgeable and professional. They arrive when they say they will, and are very conscientious about protecting your home, and leaving it the way they found it - except better, with excellent … More new equipment. They are 'cool' in all ways!
  • Avatar Helmut Schultheiss ★★★★★ 2 months ago
    We had best ever experience from the quote stage right through final clean up. Doug has a phenomenal installation team, they worked hard in a difficult crawl space and were professional in every way. They must all have been Boy Scouts as … More they left the work area in better condition then they found it.
  • Avatar Joan Shaw ★★★★★ 3 months ago
    We had Doug install a mini split in our vacation home. He and his crew were very professional and did a great job. We are very pleased with the unit and the work they did. Definitely recommend them!
  • Avatar Joe Abercrombie ★★★★★ 4 months ago
    Climatrol Air installed a mini split unit in a Cabin property in Blue Ridge. Very professional. Very helpful. The team had great perspective and provided multiple options, and worked to keep everything within my budget. Couldn’t be happier … More with the final installation and quality of the product.
    I’ll be using this team again.
  • Avatar alex nalos ★★★★★ 4 months ago
    I have my dated and erratic HVAC system replaced. Douglas and his crew are very professional and easy to deal with. I'm very satisfied with their work and will definitely call them again. Their fees are reasonable and I even got a … More veterans discount. Highly recommended
  • Avatar becky statham ★★★★★ 4 months ago
    Doug and his crew were awesome! They were very knowledgeable and professional and did such a great job! We would like to recommend them to everyone that has heating or air conditioning needs!
  • Avatar Jorge Fernandez ★★★★★ 5 months ago
    Contacted Doug to replace our condenser fan motor which had bearing starting to go. He came out the next morning verified motor was going to go out, did preventative maintenance on Goodman a/c heat pump and furnace. Came back next day with … More new motor and associated parts replaced them promptly and professionally. Now here is the thing I can talk, and Doug will listen, we had great conversation while he worked on system, very friendly, extremely polite and a pleasure to talk with.
    Thanks, Doug
  • Avatar Keith Deaton ★★★★★ 5 months ago
    We needed a mini split put into our new cabin we just bought and Doug came highly recommended. We called and took care of all this over the phone as we reside in Florida. Doug went above and beyond to help out with getting this installed. … More Great customer service and true professional! I know if we have any other heating and cooling issues, we will be calling
    Doug!
  • Avatar Parker and Cooper vlogs ★★★★★ 5 months ago
    Our heat went out on the night it hit 25 degrees and Doug was able to come out the very next afternoon!! He assessed the issues and was able to get the parts he needed within a few days and even came back on Sunday to get us back up and … More running. He was very efficient and went above and beyond to make sure we understood the overall repairs upon completion as the total was more than original estimate. Would definitely recommend Mr. Doug for your HVAC services, he is super friendly and understanding of your family’s needs.
  • Avatar Todd V ★★★★★ 5 months ago
    Douglass and his guys were here right on time to do an entire system replacement with some damper replacement. The guys were awesome to deal with and if I could give more than five stars I would. Highly recommended!!
  • Avatar NYA MANAGEMENT LLC ★★★★★ 5 months ago
    Doug replaced 2 HVAC system for me. His price was fair and his workmanship was excellent. They showed up on time and did the job right and even cleaned up after themselves (very rare now a days.)
    A month later the heater stopped working
    … More (NOT DOUG'S FAULT), I called Doug at around 7pm, he showed up to my house in less than 30 minutes and fixed the problem with a smile.
    I highly recommend Climatrol Air, LLC for all of your heating and cooling needs. Doug is a keeper!
  • Avatar Chuck Riehle ★★★★★ 6 months ago
    My experience with Climatrol Air was absolutely outstanding. Doug came out and gave us a complete rundown on what was need to heat and cool our shop. His install was quick and his explanation of how things work was very detailed. I would … More highly recommend Doug and Climatrol to anyone.
  • Avatar Rhonda Mckinney ★★★★★ 6 months ago
    Everything from the quoting, finance, and installation processes were done professionally and quickly. Installers were on time on the day they said they were coming. Very knowledgeable of knowing exactly what I needed. Work was completed … More for exact amount as quoted. Very pleased and highly recommend!
  • Avatar David Mullinax ★★★★★ 6 months ago
    Our furnace decided it wasn't going to shut down overnight like it was suppose to! I gave Doug a call and he got to us quickly and did a super job getting us up and running again. Very professional and respectful of the virus protocol. … More I highly recommend this company for everyone. Overall great experience! Thank You!
  • Avatar Andrew Hebebrand ★★★★★ 6 months ago
    It is nice to see a small business with a very professional attitude. Doug is extremely knowledgeable and a pleasure to work with. They replaced my HVAC and my gas furnace and installed a whole house dehumidifier, all in one day! I can … More highly recommend Doug for your future needs
  • Avatar Maria Wieters ★★★★★ 7 months ago
    Doug and his team were lifesavers when our heat went out right before Christmas. They were at our cabin in half an hour, with a friendly smile, diagnosis, and availability in their schedule to perform the extensive repair. My husband and … More I couldn't have been more happy to work with their incredible company. They provided insight and invaluable expertise while we made the decision to replace our unit. We will be using Climatrol Air for regular maintenance now and are so pleased with their service.
  • Avatar Laura Lewis ★★★★★ 7 months ago
    We needed emergency heat repair the Sunday after Christmas and his business was the only one who responded immediately to my call! So glad he did because he took time to check things out thoroughly and he will be the one I call for my future … More HvAC repairs! Doug is very professional and knowledgeable and I would highly recommend him and his services! Thanks again Doug
  • Avatar Taylor Botheroyd ★★★★★ 7 months ago
    Doug is THE Santa Clause! Christmas Eve, our power kept going in and out to the point that it fried our thermostat. Christmas morning we woke up to a FREEZING house (when the low outside over night is 12 degrees, it gets cold inside quickly). … More We called him Christmas morning, and he came right over. He was able to gift us heat again, and completed it quickly! Our house is finally heating back up and we can feel our toes again.
    We will definitely be using him for all of our future needs.
    Thank you again, Doug! And Merry Christmas!!
  • Avatar Aubrey Clark ★★★★★ 7 months ago
    I called Climatrol at 8:20 am and they arrived by 9am. Doug diagnosed our problem within 15 minutes and was completely done in 45 minutes. After they left, I looked up what the average price for the repair they performed for and Climatrol … More charged us considerably less than we would have paid elsewhere. The service was fast, professional and affordable. I highly recommend Climatrol Air for heating and cooling repairs.
  • Avatar Sheryl Copeland ★★★★★ 8 months ago
    Wonderful experience! Doug and his crew were amazing! In and out fast, and just what we needed for our cabin rental. Highly recommend! Great communication and professionalism.
  • Avatar Brandon Myers ★★★★★ 8 months ago
    Owner is amazing. Showed up after regular business hours to repair non-working heat. He quickly repaired the heat issue and stayed even longer to service our gas log fireplaces. Best experience I've had with an HVAC technician. … More Would absolutely use again.

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