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Chris Thomas
★★★★★
a month ago
We had used a competitor for years but found Climatrol when we needed repair during a recent cold snap. Our old provider was not even responsive, but Climatrol took our call on Christmas Eve!
Zach the tech came out a few days later and … More was prompt and efficient repairing our old system. We also asked for a quote to replace both our old Heat Pump systems and he provided a detailed quote that was a great price. We also asked our old provider to give a quote, and this was night and day, both in cost as well as approach. I love that Climatrol doesn't have paid sales people (as our old provider does). No pressure, and Zach took several follow up calls to discuss. We discussed our wants and needs and loved the options.
As you have already noted, I referred to our "old" provider. Not only did we select Climatrol, but the cost, quality of installation, and service level blew us away. The team (led by Zach) showed up on time, as scheduled, and completed the installation cleanly at the quoted price. They thoroughly cleaned up the installation and did both installs same day.
We are now Climatrol customers for life! We highly recommend you give the a try. You won't be sorry.
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Laureen
★★★★★
a month ago
The heat exchanger in our old propane heating system (16 years old) went out so we called Climatrol. They came right out, assessed the problem, and gave us several options. Since the heat exchanger was cracked and carbon monoxide was entering … More the house, we elected to upgrade to a completely new dual-fuel, 2-stage HVAC system which was much more efficient. When we called another company for an estimate on the same system we chose to purchase, we were told it would be at least 6 weeks for a new install. Climatrol, however, was able to install our new system within 3 days! Considering the very cold temperatures we were having; we were very grateful that we didn't have to wait long for our new system.
Climatrol's personnel were extremely professional, courteous, and very responsive, and took great care during the entire process. They covered the flooring from the entry point to the HVAC room to keep the floors clean and dry (it was a rainy day). They took extreme care when removing the basement ceiling tiles to run new wiring. They even swept the floors as they were leaving. First-class service!
After the system ran for a day, we noticed a slight vibration noise and called them--they were literally there in 15 minutes and resolved the issue! If you need HVAC repairs or a new system, don't hesitate to call Climatrol--we're glad we did! Not only did we get a competitive price, we got world-class service from professionals who are local and genuinely care about their customers and their products.
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Ann Brown
★★★★★
2 months ago
From the visit to assess our equipment to the end of the install, the entire team was professional, knowledgeable and kept me 100% up to date and informed. They arrived on time and did a fantastic job with the install. A special thanks … More to Daniel for spending so much time explaining and answering all my questions so I knew exactly what the issues were and how they would be corrected. I couldn't be happier with my experience with Climatrol Air.
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Gort Tube
★★★★★
4 months ago
They did a good job on install of a replacement heat pump system. They came out quickly and responded to a minor install issue quickly. Owner gave me a call to make sure I was good with the service, a really nice touch. Now I know why … More they have so many 5 star ratings.
Update: Rob came out to do a checkup on the new system, very happy with how it went. This company is definitely the best I have worked with. I will be a customer with them as long as possible. Thanks!!
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caleb woody
★★★★★
5 months ago
When I called Climatrol, I was at the end of my rope. Sweaty from the lack of a basement HVAC system and frustrated with the customer service I had received from
other providers throughout the quote process. Doug from Climatrol came, and … More we explained our family’s HVAC needs. He detailed the process to us and did his best to meet our requests. His crew was timely, polite, and professional. Since the installation, our basement is an oasis, with a gentle breeze and a fitting climate. We would recommend this company to anyone looking for HVAC services.
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Elaine & Joe Hartstein
★★★★★
7 months ago
Doug gave us advice on what we needed and how to add additional duct work. The estimate was complete and no additional charges occurred! Zack, Travis and Brian did a great job on the HVAC install and kept us updated on their progress and … More answered our questions along the way! They left the area clean and were very professional!
Thanks! If you need HVAC work…call Climatrol Air !
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Paul Picinich
★★★★★
8 months ago
The Climatrol team was responsive, knowledgeable, and expedient. I appreciate Jessica’s customer service and Travis’s installation and help. Would highly recommend!
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Brett Castell
★★★★★
8 months ago
Rob was a true professional and a very nice guy. Will definitely use Climatrol Air again! Thanks Rob!
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Shea
★★★★★
8 months ago
The company themselves are good. They were able to replace our HVAC until within a short period of time. The process went pretty quick. Their financing service is awful and shady, however. The finance company sold our loan off to someone … More who now charges us anytime we make a payment.
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B Paris
★★★★★
8 months ago
Zane and Travis were courteous, professional and helpful when they installed our new A/C unit. Rob addressed all our questions and concerns. Kudos to Doug and his employees for providing excellent customer service that exceeded our expectations. … More We recommend this business and will use them again as needed.
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Cindy Gembala
★★★★★
9 months ago
I really searched around for quick service, right pricing, and availability. Climatrol did this whole job in one day, then even had to replace my thermostat and arrived 8 am the morning after. WOW……..All the time!
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Greg Dean
★★★★★
9 months ago
Everyone within this company was courteous, professional and very responsive. The 2 gentlemen that installed my system were fantastic. They were thorough, professional and left no mess behind. Will be keeping their number for maintenance … More now. Would highly recommend.
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Sarah Guillory Haile
★★★★★
9 months ago
Couldn’t be happier with Climatrol from start to finish! Very glad to have found them to install our new system and look forward to using them in the future too!
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Robert Simpson
★★★★★
10 months ago
Honest assessment of HVAC needs and offered multiple options. Fair pricing and very happy with installation and support.
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Janeesha Hughes
★★★★★
10 months ago
They responded the day I called and came the next day. Great communication and figured the problem very quickly and replaced the parts that needed it to get unit to work better. I recommend this honest company.
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Alison Thomas
★★★★★
11 months ago
The installation team was on time and professional. They explained everything about my new air conditioning system until I understood. They were patient and kind. I will use this business again for future needs. Thank you
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Jaime Delgado
★★★★★
11 months ago
Called them today,they came today,explain to me in detail what the issues were.priced reasonably and Mr Robert was the best technician ever.👍👍👍
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Bill (North Georgia Diamond)
★★★★★
11 months ago
Doug and his team at Climatrol were outstanding. The pricing on a new HVAC system was fair, they were on time and did an excellent job. Very thorough. Clean install. I would highly recommend this company for your HVAC needs.
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Todd Plunkett
★★★★★
a year ago
Climatrol Air did a fantastic job with all associated services for my new ductless system. Every aspect was convenient and professional as well as the price was competitive. I would use this company again (which will happen soon) and I … More would highly recommend them to friends and family.
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Mark Green
★★★★★
a year ago
I had my entire HVAC system replaced along with a whole house de-humidifier added. Everyone was professional and respectful. Great installation and cleaned up all work areas. I’ll continue to use Climatrol Air to maintain my system.
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Don Ristuccia
★★★★★
a year ago
The work was done very well. The install crew was knowledgeable and answered all of my questions to my satisfaction. They were neat and orderly and offered good suggestions as to where the devices should be located and how the condensate … More drain should be run.
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Cory Eaton
★★★★★
a year ago
We used this company to repair and then to replace our HVAC unit. They were very quick to respond and get our new unit installed. We will definitely use this company for any needs going forward.
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Linda O
★★★★★
a year ago
I should have shared this a long time ago. Climatrol Air was great to work with. I had called several other vendors before getting to Doug. I have an 80+ in the house and Doug was the only one who would respond in less than a week to our … More broken air system. In fact, he apologized that he couldn't make it until the next day ( and I called him about 3:30 in the afternoon). He was great! By the end of the week, he had ordered a new unit for us and had it installed. It's been six months now and we have had no problems. I won't hesitate to call him in the future.
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Bryan Thomas
★★★★★
a year ago
Called Doug at Climatrol because of their expertise with ductless units. Most HVAC companies don't want to install them because they make less money. Doug was here at the agreed upon time and asked the right questions ( I worked for … More the 4th largest builder in the country for 20 years, i know the right questions). I ordered the unit at that time (Carrier). His techs arrived on time and installed the unit, tested it and showed me how to use it. It works exactly as it should and their workmanship was immaculate.
You can buy cheaper units on line and install them yourself. When they break you can't repair them or purchase parts. I'll pay a little more to deal with a reputable brand and dealer with a parts supply . Read the reviews, this is a great company. I'll be using them on all my future projects.
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David Armstrong
★★★★★
a year ago
I had bids from 3 companies to replace my heat pump. I chose Climatrol Air because they came out and evaluated my situation, offered a solution that fit my budget and did exactly what they said they would do at the time they promised. I … More have an efficient system now and know if I ever have any issues I can call on Climatrol Air for repair since they have part locally for my unit.