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Frequently Asked Questions
- How is Your Company Rated?
- Who Is This Company?
- Which Brands Do You Service?
- Is your Pricing Competitive?
- What can I Expect After I Call?
- Where Are You located?
- Is Your Company Certified?
- Do You Offer Financing?
- How Soon Can You Come Out?
- Is Your Company “Google Guaranteed?”
- Is Their an Extra Charge for After Hours?
- Does Your Company Offer Discounts?
What You Can Expect When You Call Climatrol Air Heating and Cooling Repair Services
We begin with an assessment to evaluate the safety, the efficiency, and the overall condition of your air conditioning unit. Keep in mind that we maintain, repair, and service all major brands of air conditioning and cooling systems. Climatrol Air is licensed, insured, and NATE certified in Florida and Georgia.
Our customers in the Ellijay, Georgia area can vouch for the quality of our AC repair and overall HVAC services. If something goes wrong with your air conditioner in Ellijay, you can rely on us for a honest diagnosis.
The price for AC repair can greatly vary, depending on the equipment that is malfunctioning and the nature of the problem you are experiencing. The price for air conditioning repair is subject to many factors including: the cost of the replacement parts needed, the amount of work needed to replace these parts and the accessibility of the HVAC system.
Who is Climatrol Air?
We realize there are many companies that you can choose to do business with, and considering us is an honor that we do not take lightly. Climatrol Air specializes in air conditioning repair, heating repair and new air conditioner, heat pump, and furnace installation and design. We are a Rheem authorized dealer and can offer the very best products and services.
Climatrol Air is a family-owned company based in Ellijay, Georgia. The owner, Doug Mazursky, is a 27 year veteran in the HVAC industry who has covered all aspects of this business, including both commercial and residential repairs and installations. Climatrol Air is dedicated to making sure you have the best Rheem heating and cooling experience.
What should I expect after I call Climatrol Air?
When we come out, you will get a skilled, NATE Certified heating and air repair technician from Ellijay, Georgia. We will respect your time by showing up on-time, your property by not leaving a mess and your health by practicing Covid safety protocols. Then, we will restore the comfort of your home. At Climatrol Air, our technicians have the ability to troubleshoot and solve all problems related to heating and indoor air quality so we get it done on the first visit making sure you are comfortable sooner. Call us now about Rheem heating and cooling.
Which Brands do You Repair, Sell and Service?
Climatrol Air is a preferred Rheem dealer, but we service ALL brands and types of HVAC systems. Major air conditioning companies are very picky about with whom they do business, for good reason. A company that represents their brand could have a negative impact if they practice poor customer service or offer substandard work. For this reason, national brands, like Rheem, put all potential HVAC companies through a rigorous vetting process, to ensure that their customers get quality service with good customer service.
Are Your prices competitive?
The short answer is Yes, very much so. That being said, the price for HVAC repair can vary greatly depending on the equipment that is malfunctioning and the nature of the problem you are experiencing. The price for heating repair is subject to many factors, including the cost of the replacement parts needed, the amount of work needed to replace these parts, and the accessibility of the HVAC system.
It’s easy to simply say, “we have the best prices,” but great prices must be accompanied with great workmanship. We guarantee that we will give you the best price for the quality of work that we do. Rarely, almost never, are we beat on our pricing. In fact, the few times that it has happened, we were underquoted by unlicensed or fly-by-night companies. We stand behind our work and our prices. If you would like to speak with us about Rheem heating and cooling, please call us at (706) 972-2041.
Where is Climatrol Air Located?
Climatrol Air is a locally owned company located in beautiful Ellijay, Georgia, and we service the majority of North Georgia. First, there’s nothing wrong with using a national company, most of these companies do a fine job. However, having a local pro, whose reputation is tied to the community in which they live is a major plus when seeking HVAC service. Local HVAC companies live and die by their local reputation, whereas a national company may perform well in certain regions and not so well in other areas. To hire a local company means you are hiring a person, not just a company, and that can make all the difference between great service instead of good service.
Is Climatrol Air Certified?
In Georgia, there really isn’t a “certification” process other than the test needed for obtaining a state license. (Our license number is Ga. #CN210683) Companies who are State certified are not required to hire 100% certified employees. There is however a third party certification process that HVAC companies can elect to use to illustrate their company’s knowledge and commitment to ongoing education in the HVAC industry called “NATE,” or the NORTH AMERICAN TECHNICIAN EXCELLENCE.
Climatrol Air is a NATE certified company. NATE is the nation’s largest nonprofit certification organization for heating, ventilation, air conditioning and refrigeration (HVACR) technicians. NATE tests represent real-world working knowledge of HVACR systems and validate the professional competency of service and installation technicians. Contractors, manufacturers, distributors and educators across the industry partner with NATE to develop knowledgeable, competent HVACR technicians. Home and business owners choose HVACR contractors who employ NATE-certified technicians to get repairs done right – the first time.
Does Climatrol Air Offer Financing for New HVAC Systems?
Absolutely! When it comes to paying for your service or new HVAC service, we make it easier than ever. No need to go to your bank, we can handle the entire transaction from the comfort of your home. We take MasterCard, Visa, American Express and Discover as well as our in-house financing that will fit any budget. Be sure to ask our representative about our zero interest, zero down for 12 month financing special.
How Soon Can You Fix My Heating and Cooling System?
We complete 97% of all Heating and Cooling repair jobs within the same day. We understand that being without heating or air conditioning is a serious inconvenience and we strive to make sure that we fix everything, the right way, on our first service call. Climatrol Air specializes in Rheem heating and cooling.
What is “Google Guaranteed?”
The Google Guarantee is available for Heating and Cooling repair businesses that pass a Google screening and qualification process that checks, among other things, the company’s insurance, license and performs a background check.
When you hire Climatrol Air you’re backed by the Google Guarantee, and if you aren’t satisfied with the quality of your work, Google may reimburse the amount paid for the initial service. This is just another way for quality companies to show customers their dedication to quality, service and workmanship.
Is Their an After Hours Service Charge for Heating and Cooling Repair?
We get it, HVAC systems are notorious for breaking down at the worst possible moment. That’s why we decided to make it our policy to never penalize our customers for after hours repairs. Not only is Climatrol Air the #1 rated company for Heating and Cooling repair in, we also have the lowest service call fee of only $49!
AND, we don’t raise service call fees because your AC decided to break on a holiday or over the weekend. This policy is just one of the ways we have become one of the most dependable and trusted HVAC companies in Georgia. Climatrol Air is the ONLY company in the North Georgia Region (that we know of) that does NOT charge an additional fee for after hours service calls.
When you hire Climatrol Air, not only are you hiring the best rated Heating and Cooling repair company in North Georgia, with 100% NATE certified employees, your decision is backed 100% by Google.
Meaning, we have undergone a rigorous background screening, license evaluation and insurance validation AND should you not be 100% satisfied with our service you are backed by Google’s purchase protection program. More About Google Guaranteed Businesses.