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Climatrol Air, LLC

1298 Old Highway 5, Ellijay

5.0 279 reviews

• David Robertson ★★★★★ 3 weeks ago
  Very prompt response to urgent call. Technician Zach quickly identified problem missed and not fixed by a different company. Was able to address issue without need to go back for parts. Zach made recommendations to prevent future outages. … More Signed up for service contract based on excellent service and plan to use this organization in the future
• Cynthia Farr ★★★★★ 3 weeks ago
  Matt showed up on time, evaluated our system that wasn’t working. Gave us options, we chose a new system. He made sure our primary/ main floor heat pump & propane furnace were in good shape. We are very happy with Climatrol Air so far, … More and look forward to having the new heat pump installed this coming week. Definitely recommend.
  November 25, 2024- Travis & his crew came on time, had our new Carrier heat pump & air handler installed & working perfectly. An updated, quiet system for our lift. He Explained the warranty, showed us everything they did, and cleaned up all the old system & removed it. If I could give all these guys (& gals) 10 stars, we would. Excellent service, courteous, personable, knowledgeable, and hard working. We HIGHLY recommend Climatrol for your heating/cooling needs!!! They are awesome.
• Brian MacInnes ★★★★★ 2 months ago
  Excellent Experience. Zach and Dalton came to do the quote, they were very professional, and I liked how multiple options were given. I shopped 4 companies and not only did Climatrol give the most professional presentation they also gave … More the best price of the four. Just 2 days after I accepted the quote, Travis and Dalton (and a couple others but I didn't get their names) came to do the install! Again, very professional team taking care not to track in dirt. Also, they were patient with my many questions and helped test the aux heat/zoning controller to make sure it was working (even though the controller was not part of the install). A++
• Amber Pack ★★★★★ 4 months ago
  Highly recommend Climatrol Air! We had a service technician out immediately on a Sunday evening when our HVAC unit went down. John gave us our options and had us completely restored with a new unit up and running in less than 2 days. It … More was a blessing to have someone take the time on their Sunday evening and deliver their promise of a wonderful unit and a cool home. Thanks so much to John and to this company for taking care of our home's STAT needs and making it happen so quickly.
• A.N.D 2018 ★★★★★ 4 months ago
  What a great experience with Climatrol Air!
  Doug, who seemed excited to have a chance to work with us, gain our trust, and begin a possible lasting business relationship, called back that very evening to set up an estimate meeting with … More Daniel. Daniel was so impressive with his knowledge of their product and services, kind enough to answer all our questions, and willing to take the time to go thru their process step by step.
  Climatrol Air was mid-priced of our estimates, products were similar, but the Carrier products offered and after-sale service promise, is what sold us!
  Travis, Dalton, and Phillip were so efficient, professional, and mannerly! They had our units swapped out, work areas spotless, and teaching me about this thermostat in record time. Travis went above and beyond in kindness and patience, he knows this business, the products/service they offer, and he has a love for this company. Dalton and Phillip were like busy bees, showing their knowledge of product and work to be done, and smiling while they worked.
  We definitely recommend Climatrol Air for all heating and air needs!
• Robert Hendryx ★★★★★ 4 months ago
  Great company to deal with! Doug came and assessed our needs perfectly. They came as scheduled, and Chase, Travis, Phillip, and the entire crew executed the installation plan perfectly. They were courteous, cleaned up everything, and … More made sure they taught us how to use the system. This company and its people check all the boxes. Highly recommend!
• Brenda Brown ★★★★★ 4 months ago
  What wonderful service representatives & company. We would highly recommend this company for your AC/Heating needs! Chad, Dalton, & Philip showed up on time, when they said they would, and were so helpful, professional, & courteous … More when our main AC unit broke. Unfortunately for us it was time for a new unit & this company had us covered! They were quick to respond, the service techs were patient with us older folks & our lack of the latest technology! They took the time to answer all of our questions & made sure we were comfortable with the new unit’s operation. Going forward we will use them for all our AC/Heating needs & questions. We could not be happier!
• Dcbi Ivey ★★★★★ 4 months ago
  Chase and his team were excellent! We had CO leak into our AC from our generator. They came and sealed/masked every part of our ducts. This is our first time using Climatrol and have now signed a service agreement with them. I highly recommend … More this company.
• Kathryn Cox ★★★★★ 5 months ago
  Climatrol Air team showed up promptly to install a large heat pump system at my home which included a dehumidifier and an air purifier. They worked efficiently and professionally all day in the heat without any complaint. There were 5 … More guys who were all polite, respectful, and considerate of my home and left it spotless after the big job. They took the time to test and make sure all was running properly and answered all questions. I feel fortunate to have contacted them and would highly recommend Climatrol Air for any of your HVAC needs.
• Douglas Woods ★★★★★ 5 months ago
  Climatrol has my business because of the integrity and attention to detail of their people. I am a business man and do business with people and not companies. Technicians have been to my house to both service equipment that someone else … More installed and install new equipment. I initiated a service plan with Climatrol because I trust that the work will be done right by the people that represent the company in the field. Thanks to Travis and his partner that installed a Mini Split for me today and to Daniel for earning my trust with a service call during which he reseated a connector rather than changing a bunch of parts that were not needed. As long as Climatrol continues to employ such outstanding people, they will have my business.
• Paul Hines ★★★★★ 5 months ago
  Travis, Dalton, Phillip, Owen and Chase all came to install and redo a terrible "homeowner special". They all were professional and answered any question, explained any changes and were very pleasant to be around. I had two units … More installed and multiple new ducts and registers fixed and brought up to maximum efficiency. Daniel came and was professional and clear with the estimate. For this size of investment I highly recommend Climatrol and any of these awesome techs. They made a stressful situation seamless and very easy! A++++
• Patti Clark ★★★★★ 6 months ago
  Travis and Owen installed a new heating/air unit in our home. They did a fantastic job. Efficient and very knowledgeable. Took great care protecting my home and landscaping while installing the unit and removing the old unit. Took time … More to explain the new system and answer any questions. Highly recommend! Will use them again when it is time to replace our other unit.
• Tom Yudeik ★★★★★ 6 months ago
  Climatrol Air! Excellent service all around! From Daniel, who came Monday 6/17/24 to check system for master suite to Chase and Dalton who came on Thursday 6/20/24, to install new system! Fast, efficient and clean! All were courteous … More and very knowledgeable about their work. Pricing for materials and work performed was excellent, too! Left property with no trace work had been done except for the new equipment. 👍👍
  I will use Climatrol Air for any AC or Heating work now going forward 👍👍
• Shirley Force ★★★★★ 6 months ago
  From our first phone call to Climatrol Air we have been beyond pleased. The customer service is excellent. The nicest lady ever that works in the office kept us updated on every aspect of the job including when they were on the way and … More the technicians names. Hunter diagnosed our problem and determined we had to have a new system ( our compressor went out) Travis snd Dalton arrived 3 days later (as promised) to install our new system. They were excellent. All employees are very knowledgeable and professional. Exceptional experience all around. We highly recommend this company
• smm m ★★★★★ 7 months ago
  Travis, Dalton, Phillip and Owen installed 2 units in our home. They were super nice, very efficient and made sure to protect all of our flooring. Travis took time to explain how the new systems operate and answered any questions we had! … More They also did an awesome job cleaning up everything!! Highly recommend Climate; Air!! Thanks again!
• David Messineo ★★★★★ 6 months ago
  Climatriol is a excellent company to work with. Answered all my questions, on time, clean and professional. Chase did an amazing job installing my new system. Very good at explaining the job and making sure I was informed of how the system … More worked. Would highly recommend this company.
• John ★★★★★ 7 months ago
  We had Chase and Phillip from Climatrol Air come to replace an entire A/C unit at our home. We were provided other cost effective options if we didn’t want to replace the whole unit - which we appreciated - but we chose to replace the … More whole unit.
  Chase was very knowledgeable and thorough and I appreciated the time he took to ensure a quality installation. Both were very professional and courteous, and they cleaned up after the installation. I would highly recommend them.
• Jackie Walsh ★★★★★ 7 months ago
  I wanted to let you know that installers Chase and Owen did an amazing job installing my new Carrier A/C dual fuel system. Chase and Owen were very clean and organized with installation. They were very courteous and worked hard and explained … More the new thermostat operation. Chase and Owen did an excellent job 👏 👍 👌 and I would higly recommend this company and them to anyone. Even the owner showed up and was very helpful. I could not been asked for a better experience.
  Joe Walsh
• Emily ★★★★★ 7 months ago
  The team at Climatrol installed a Carrier split unit for me on our four seasons porch. They also perform maintenance on all HVAC units at our home. Danny, Travis and Phillip made a great team and did an excellent job for us from the time … More we contacted Danny about a quote for purchase, as well as the installation process completed by Travis and Phillip. Phillip did a great job on assisting and cleanup. The team worked to insure that we knew how to operate the system and how to coordinate with our current system when cooling and heating. The office staff was so helpful as well. Climatrol deserves more than a Five Star review. They also coordinated the electrical portion with a local electrician.
  We appreciate the team at Climatrol. I highly recommend this company.
• John Montaldo ★★★★★ 7 months ago
  Chase and Owen were professional and courteous. They did an awesome job with the install which looks clean and neat. Daniel came out for the start up since we didn’t have power from a storm when the install was completed. Daniel and the … More owner (yes owner) came out on a Saturday to start us up once we got power. What company does this kind of service? Climatrol Air that’s who. Highly recommend this company and crew. Thanks guys.
• Misty Quinton ★★★★★ 7 months ago
  Chase and Owen were great. They came in and worked all day in the hot attic. I don't know how they didn't pass out. They were very professional and courteous. They also cleaned everything up before they left. Chase walked me through … More setting up the app for our new thermostat and made sure I understood everything before they left.
  I will definitely be recommending them from now on.
  Thank you again Chase and Owen.
• Blended Heart ★★★★★ 7 months ago
  Chase Sharpe & his crew did an amazing job installing our new home A/C & heat pump system! We couldn’t be happier with their service, workmanship, quality & pricing! Chase even helped us download the Ecobee thermostat app to … More our phones and then patiently explained to us how to wirelessly control our thermostat settings from our phones!! We give Climatrol 5-Stars!!😁🇺🇸🤠💪
• JoRGE Tapanes ★★★★★ 8 months ago
  Excellent company to work with. Both the sales side and the service/installation side were very easy to work with. Technician was super helpful and friendly. Chase was great and walked me through everything they did and everything i needed … More to know. Would highly recomend
• Cynthia Saunders ★★★★★ 8 months ago
  Professional, knowledgeable and personable! Chase did a phenomenal job!!!! He went way above and beyond. We are excited about our new system and very pleased with Climatrol Air.
• George Fuchs ★★★★★ 8 months ago
  The experience from getting a new system with Climatrol was awesome. Travis and his crew were awesome and professional. The new system is great and my basement is cleaner now than when they got here. Would recommend 100%. Also would like … More to put a good word in for Chase, Dalton, Phillip and the other guys who helped with the install, each gentleman was efficient and polite. Well done Climatrol!

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