Climatrol Air HVAC Replacement
Affordable and efficient Whole House Comfort
Why Carrier?
At Climatrol Air®, we don’t install second-rate equipment—we install Carrier. As a Carrier Factory Authorized Dealer, we provide:
Innovative Carrier products are trusted in more homes than any other brand. Other brands may be cheaper upfront. But Carrier saves you money over time with lower energy bills, fewer service calls, and longer lifespan. We trust Carrier in our own homes—you should too.
Choosing a Carrier® Factory Authorized Dealer for your air conditioning needs means you’re getting more than just expert service; you’re getting a promise of excellence and trust. These dealers are not just any HVAC service providers. They’re part of a select group that embodies the legacy of Willis Carrier, the pioneer of modern air conditioning.
When you see a Carrier® Factory Authorized Dealer, you’re looking at a team that’s committed to the highest standards of quality and customer satisfaction. They’ve gone through extensive education, training, and certification to ensure they deliver top-notch service.
Fact: Less than 3% of Carrier dealers nationwide achieve and maintain the prestigious “Factory Authorized Dealer” status. So when you choose one, you’re choosing a team recognized for their exceptional performance and commitment to delivering real, reliable service every day.
If your current HVAC system is struggling but you’ve held off on calling due to cost concerns, this could be a great time to explore your options. Our team can provide a detailed estimate and help you understand the available plans — so you can move forward with confidence.
Climatrol Air, LLC
1298 Old Hwy 5, Ellijay
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Excellent experience starting with my initial call (on a Saturday). Receptionist was super friendly and helpful. Service fee was far more than fair (MUCH LESS THAN ANY OTHER COMPANY) and no extra fees for after hours quoted. The following … More morning, Zach showed up and trouble shot my system and provided options for repair and replacement. No pressure at all, just factual data and answered all my questions. Decision was made to replace the entire system and my install was scheduled within a 48 hour time frame. I didn't even have to pay the service call fee! I love that I received texts and calls prior to everyone's arrival each visit so I could make arrangements for my dog and didn't have to fight him getting out the door! Fast forward to the install....Travis, Andrew, and Jack were great! They were polite and very respectful of my home. Their work was very efficient and took much less time than I expected in my mind. They were very helpful with my questions and they were very tidy not only during the install but also left no trace that work had been done ... the only proof is a great new system working wonderfully! Overall an excellent experience with no complaints! An extra Kudos to Travis for helping with another issue I had with a dryer vent. 10 out 10 recommend this company without hesitation! -
I usually don’t write reviews but the outstanding customer service I received today warrants it.
Climatrol installed a new heat pump system for us in June 2025.
We had a new roof put on the house on Monday. One of the roofers shot a … More nail through one of the old HVAC lines that Climatrol used when installing our new system. The roofer said it was because of an improperly installed line 20 years ago. I called Climatrol and they sent someone out right away as the roofing job was stalled. It cost us $2,500 to get back up and running again.
I was upset after incurring this unexpected cost and texted Zach Henley who sold us the Carrier system. He got back to me right away and said he and the OWNER of the company would come out Friday (today).
Zach and Climatrol owner, Doug Mazursky, came out and we spent about an hour together. Doug took the time to explain why it wasn’t actually Climatrol’s fault that the roofer hit the line. His reasoning made sense but he said he was going to refund us the $2,500 because he values our relationship more than the money.
Additionally, while at the house, Doug noticed that the installers didn’t install something the way he expects it to be installed. So technicians are coming out on Monday to make it right.
It’s rare these days to deal with a company that puts people over profit. Climatrol and Doug Mazursky do this though! It was so refreshing. I didn’t have to fight; Doug just did the right thing.
I will wholeheartedly recommend Climatrol to everyone I meet. Thank you, Doug! -
Very professional. Came in got the work done and made it better than what it was. Definitely would recommend them. Both technicians (Jack and Travis) were very knowledgeable and professional. The response time was amazing. A big thank you … More to Doug for coming out on a Saturday who was very professional, informative and explained all my options for the work they performed. All around an awesome team!
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My experiences to date with Climatrol have been excellent. Before moving here, I had been a satisfied Carrier customer for 30+ years in 3 previous homes. When the time came to choose a new HVAC service, I looked for a Carrier dealer even … More though my system was another brand. It was an easy choice because of the numerous, positive reviews. Every Climatrol tech has been prompt, professional, and thorough. Now that replacement time has arrived, JD and his crew did a wonderful job installing our new Carrier system. I fully expect Carrier and Climatrol will keep me satisfied for many years to come.
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Travis and Chandler were very knowledgeable and professional! They both shared how much they appreciate working for Climatrol Air and how much the owner cares for their customers and employees. I don’t know Doug, but the way these guys … More spoke about him, he must be a great person. Great job! -Donald B Hiawasee
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Before looking for a company to replace our heat pump, we prayed on it. We spoke to several companies before picking Climatrol. After working with Climatrol, we knew our prayers were answered. Doug, the owner, is a good Christian man who … More really knows what he is doing. Doug designed a system that will work well for us for many years to come. He was not hurried and made sure we understood what we were buying, and at a VERY reasonable price. Doug's crew, Travis, Chase, Chandler, JD, and Jack, are truly professional. These men take great pride in what they do, and it shows. They weren't in a hurry, but replaced everything under the crawl space in two workdays. They cleaned up thoroughly before leaving. I was given a veteran discount. Not all companies do that. I have a friend in Alabama who owns an AC company. He told me the price I paid was more than fair. As a former Air Force officer, I know what a good team with a good leader looks like. I highly recommend the Climatrol team.
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The best price on service and work I could find out there. I found out some issues I did not know about on our service which lead to repairs done, all within 5 days. I was a customer of another service for 10 years until now. If they had … More done as fine a job as Climatrol, I would still be there as I am a loyal customer. Climatrol now has my loyalty. I can genuinely recommend this company to anyone needing their experience and expertise.
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These people are great. The office staff answer the phone. No waiting at all. So personable. The service guy Matt is so nice and thorough. The installation went smoothly. Travis and his crew installed and they are also great. This whole … More experience has been wonderful. Give them a call. They are a stand up company. I'll never use anyone else.
Thanks Climatrol. -
I am writing to express how extremely happy I am with Doug, Chase, and the team at Climatrol Air. From day one, their professionalism and knowledge were front and center. After the job was complete, Chase walked me through the entire process, … More explaining exactly what they did and why they did it. Followed up with a phone call from Doug. Great customer service.
I walked away knowing that the money I spent was all worth it, and I highly recommend their services. -
I’ve never left a Google review, and I honestly didn’t think I would leave one for this company either…however, the owner made a statement that we will earn your 5 star Google review, and if we do, will you leave one…deal! We have lived … More in our home for 3 years, and it was brand new when we purchased it. Our contractors’ subs installed the wrong unit with zones for a house this size. They immediately identified numerous problems, and they provided the only solutions there was, which was to install a brand new carrier unit (the infinity line) because it was the only line that would work. They didn’t meet my expectations, but they exceeded my expectations from step 1 to completion. This is the only company I would use for any hvac issues! They were not the least expensive company; however, they were every penny!! In addition, the staff was very respectful of our home from asking to use our bathroom to when they completed the project, they swept not only the attic but the stairs all the way to our front door. This company, again, was an answered to our prayers!! Forever grateful from our family of five to not only the owner & his family but each one of the staff & their family! I only wish I could give move than a 5 star Google review!
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We had a great experience with Climatrol Air! Our AC had stopped working properly, and even though we called after hours, the person answering the phones was extremely prompt and got us on the schedule for the very next day. We received … More a text notification and a heads-up call 20–30 minutes before our technician arrived.
Zach, our technician, was fantastic. He was efficient, knowledgeable, and diagnosed the problem quickly. Within an hour, he had everything fixed and running smoothly again. We really appreciated his honesty in explaining the current status of our aging unit and what to expect going forward. The service fee was also very reasonable.
Overall, the entire process—from scheduling to repair—was smooth and professional. Highly recommend Climatrol Air and technician Zach! -
EXCELLENT! JD and Chandler installed our new HVAC system today. They were on time, clean and neat, quiet, professional, efficient and very nice. We're extremely happy with the install and highly recommend them!
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The technicians arrived on time and went to work right away. They were very professional and efficient. They explained the new system and the use of the thermostat. When the job was finished they left my house clean and hauled away the … More old equipment. I am very happy with their work.
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Climatrol Air Heating & Cooling came out to install a brand new unit for my home. Dalton and Philip did a wonderful job. They were both very courteous, made sure everything was cleaned up before they left and answered any questions … More I had. I really appreciate all their hard work. If you need a new ac unit and fantastic installers that know their stuff then give this company a call.
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Travis and Phillip just installed our heat pump/AC system today. They were working in our 120-degree attic for several hours with no complaints. They were both extremely professional and kind, answering all of our questions and teaching … More us about our new system. Overall Climatrol has been easy to work with so far, very responsive. We also love supporting a local business.
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Very happy with this company. Zach was very informative and not pushy at all. The office was very helpful in navigating when and how the installation could accommodate my schedule. Travis and the installation crew were very courtesy, … More informative and made sure that everything was clean and we were satisfied with everything they did. Doug came out to personally introduce himself and make we were satisfied. The whole process was superior customer service! Absolutely would recommend this company. 👍🏻
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We were having trouble with our 20 year-old furnace during a particularly cold snap. I called Climatrol and Matt was here within 90 minutes and got it operating but recommended a new much more efficient system. Travis and crew were here … More 3 days later and quickly and professionally installed our new heat pump/ propane unit. After installation Travis helped program the new thermostat and answered all of my questions. Great job and people.
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I had my compressor replaced on my A/C unit by Zach with Climatrol and he did a great job. He did the job In a professional and timely matter. I would recommend this company for any A/C repairs.
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Matt showed up on time, evaluated our system that wasn’t working. Gave us options, we chose a new system. He made sure our primary/ main floor heat pump & propane furnace were in good shape. We are very happy with Climatrol Air so far, … More and look forward to having the new heat pump installed this coming week. Definitely recommend.
November 25, 2024- Travis & his crew came on time, had our new Carrier heat pump & air handler installed & working perfectly. An updated, quiet system for our lift. He Explained the warranty, showed us everything they did, and cleaned up all the old system & removed it. If I could give all these guys (& gals) 10 stars, we would. Excellent service, courteous, personable, knowledgeable, and hard working. We HIGHLY recommend Climatrol for your heating/cooling needs!!! They are awesome. -
Climatrol has given me excellent service in the past, and that's why this past week I called upon them again for help with my heating/ac unit. Travis and the crew that came to my home were so polite and helpful. He explained and … More showed me how to operate my new system and was so patient, as I am a senior citizen. I highly recommend this company.
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I had to have a unit replaced, Both Chase and Phillip were both very professional and worked efficiently to get the job done smoothly. I had questions about The units inside and the remotes, And Chase answered all of my questions. Would … More highly recommend using them to anyone. Hard working young men and very knowledgeable.
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Of all the many services companies I have worked with, these people are the best. I had a new HVAC system installed and got 3 quotes from area providers. From day one,
Climatrol was responsive, professional and friendly. They had good advice … More that others did not offer and they and were competitive in price. No high pressure, just suggesting the right solution with the right reasoning behind it. Install went well and the guys were a pleasure to work with. We wrestled with a couple issues with my wifi controller and Climatrol stood by me troubleshooting and working through the support process with the equipment provider. Every interaction gives you the feeling they care about making customers happy. This will go a long way for them. Other HVAC companies could learn a lot here . It’s not complicated. Treat customers well, do what you say you will do and don’t take advantage of people. Climatrol gets it. Highly recommend them. -
Travis, Dalton, Phillip, Owen and Chase all came to install and redo a terrible "homeowner special". They all were professional and answered any question, explained any changes and were very pleasant to be around. I had two units … More installed and multiple new ducts and registers fixed and brought up to maximum efficiency. Daniel came and was professional and clear with the estimate. For this size of investment I highly recommend Climatrol and any of these awesome techs. They made a stressful situation seamless and very easy! A++++
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We have been using Climatrol for years to upgrade and replace our existing systems. We have also used them for our routine service contracts to maintain the performance of our new equipment. So when we recently decided to add a mini-split … More system, they were our go-to contractor. Once again, from start to finish, their expertise, professionalism, and eagerness to provide 100% customer satisfaction can not be matched.
Climatrol Air will remain our HVAC contractor for the duration of our home's existence. Call them. You will not find a better HVAC contractor in the area. -
I recently had a new house built and moved to the north ga mountains. shockingly, had no heat. Enter Matt, the heating and air technician who truly saved the day. From the moment he arrived, Matt was incredibly nice, making what could have … More been a stressful situation much more pleasant. But more than his pleasant demeanor, it was his knowledge that really stood out. He diagnosed the issue quickly and explained everything in a way that was easy to understand. Not only did he get my heat working, but he also ensured the system was efficient and safe. I couldn't recommend Matt enough for anyone needing reliable, friendly, and expert service. He turned my cold new home into a warm, cozy haven.
Daily Specials for Tuesday, February 24th
Service discounts do not include service call fee. Tune-up and Maintenance does not include refrigerant and filter costs. Discounts cannot be combined. One discount per home, per visit. Additional discounts are available for Climate Comfort Maintenance Club
$200 Off New Systems
Schedule online and save $200 off of replacement HVAC systems (Excluding Ductless Systems).
$100 Off Ductless Systems
Schedule online and save $100 off new ductless mini-split systems. Click now & get a free quote!
$20 Off HVAC Tune-Ups
Schedule online and get $20 off of your HVAC seasonal heater or AC tune-up.
$179.99 Maintenance Plan
(Normally $285) when you sign up online for our HVAC maintenance plan.
Senior Citizens (+55)
Senior’s Discount. Schedule online and get 10% off of all HVAC system, Heating and Air Conditioning repairs.
First Responders
10% Off For First Responders. Schedule online and get 10% off of all HVAC heating and AC repairs.
Active Military & Vets
15% Off for our military personnel. Schedule online and get 15% off of all HVAC heating and AC repairs.
$25 Off HVAC Repairs
Schedule online and get $25 off of all HVAC heating and Air Conditioner repairs.
Active Military & Vets
Schedule online and save $250 off of replacement HVAC systems (Excluding Ductless Systems).
Carrier 0% Financing Up to 60 months.
Big purchases don’t have to mean big stress. Financing through Climatrol Air gives you another way to pay for your new heating and cooling system — without maxing out your credit card or tapping into home equity.
*The Carrier® credit card is issued by Wells Fargo Bank, N.A., an Equal Housing Lender. Special terms apply to qualifying purchases charged with approved credit. The special terms APR will continue to apply until all qualifying purchases are paid in full. The monthly payment for this purchase will be the amount that will pay for the purchase in full in equal payments during the promotional (special terms) period. The APR for Purchases will apply to certain fees such as a late payment fee or if you use the card for other transactions. For new accounts, the APR for Purchases is 28.99%. If you are charged interest in any billing cycle, the minimum interest charge will be $1.00. This information is accurate as of 11/01/2023 and is subject to change. For current information, call us at 1-800-431-5921. Some decisions take longer.
Air, your trusted local Carrier® dealer, we’re known for quality HVAC systems, expert installation, and dependable service. But did you know we also offer financing options to help make your comfort more affordable?
Through special Carrier financing programs administered by Wells Fargo Bank, N.A., qualifying homeowners can enjoy flexible online financing solutions designed to fit their budgets. Whether you’re replacing an outdated system or upgrading to something more efficient, we’re here to help you make it happen.
Frequently Asked Questions
We’ve compiled the most burning (or cooling, heh!) questions our HVAC gurus often get. Let’s jump in!
What exactly is HVAC?
HVAC stands for Heating, Ventilation, and Air Conditioning. In simple terms, it’s the system that heats up your home during chilly nights and cools it down on sizzling summer days. The ventilation part? That ensures you’ve got clean and fresh air circulating around.
Why is my AC blowing warm air?
A few culprits could be behind this mischief. It might be a thermostat setting, a dirty evaporator coil, or low refrigerant levels. Best to have a pro take a peek if this happens.
How long does an HVAC system typically last?
With regular love and care, an HVAC system can last between 15-25 years. Keep in mind, individual components might have different lifespans. For instance, an AC unit might last 10-15 years, while furnaces can go up to 20 years.
Why is there a puddle around my unit?
Could be a few things! A clogged drain, a frozen evaporator coil, or a leak in the refrigerant are common causes. It’s essential to get this checked; water can cause damage or lead to mold.
How often should I service my HVAC system?
A general rule of thumb is at least once a year for each unit – get your AC checked in spring and your heating system in fall. Regular check-ups ensure everything’s running smoothly, efficiently, and safely.
Why should I consider a programmable thermostat?
A programmable thermostat can adjust the temperature when you’re not home or asleep. It helps in saving energy (hello, lower bills!) and ensures your home is just the right temperature when you return or wake up.
What’s a SEER rating?
SEER stands for Seasonal Energy Efficiency Ratio. Think of it as the MPG (miles per gallon) for your AC. The higher the SEER rating, the more energy-efficient your unit is. And yes, that usually translates to savings on your energy bills!
Can I DIY my HVAC repairs?
We love the DIY spirit! But with HVAC, it’s best to tread carefully. Some minor tasks like changing filters? Go for it! But bigger issues, especially those involving electrical components or refrigerants, should be left to the pros.
Why is regular maintenance so crucial?
Think of it as a health check-up for your HVAC. Regular maintenance can prevent minor issues from becoming major headaches, ensure efficient performance (which can mean savings), and prolong the life of your system.
What’s the deal with indoor air quality?
Indoor air quality is all about how clean the air inside your home is. Factors like humidity, dust, and pollutants play a role. Good ventilation, regular maintenance, and air purifiers can help keep your indoor air fresh and healthy.
Who is Climatrol Air?
We realize there are many companies that you can choose to do business with, and considering us is an honor that we do not take lightly. Climatrol Air specializes in air conditioning repair, heating repair and new air conditioner, heat pump, and furnace installation and design. We are a Carrier Factory Authorized Dealer and can offer the very best products and services.
What should I expect after I call Climatrol Air?
When we come out, you will get a skilled, NATE Certified heating and air repair technician from Ellijay, Georgia. We will respect your time by showing up on-time, your property by not leaving a mess and your health by practicing Covid safety protocols.Then, we will restore the comfort of your home. At Climatrol Air, our technicians have the ability to troubleshoot and solve all problems related to heating and indoor air quality so we get it done on the first visit making sure you are comfortable sooner.
Which Brands do You Sell and Service?
Climatrol Air is a Factory Authorized Carrier dealer, but we service ALL brands and types of HVAC systems. Major air conditioning companies are very picky about with whom they do business, for good reason. A company that represents their brand could have a negative impact if they practice poor customer service or offer substandard work. For this reason, national brands, like Carrier, put all potential HVAC companies through a rigorous vetting process, to ensure that their customers get quality service with good customer service.
Are Your prices competitive?
It’s easy to simply say, “we have the best prices,” but great prices must be accompanied with great workmanship. We guarantee that we will give you the best price for the quality of work that we do. Rarely, almost never, are we beat on our pricing. In fact, the few times that it has happened, we were under-quoted by unlicensed or fly-by-night companies. We stand behind our work and our prices. If you would like to speak with us about Carrier heating and cooling, please call us at (706) 972-2041.
Where is Climatrol Air Located?
Climatrol Air is a locally owned company located in beautiful Ellijay, Georgia located at 1298 Old Hwy 5, Ellijay, GA 30540. We service the majority of North Georgia.
Is Climatrol Air Certified?
In Georgia, there really isn’t a “certification” process other than obtaining a state license. (Our license number is Ga. #CN210683) There is however a third party certification process that HVAC companies can elect to use to illustrate their company’s knowledge and commitment to ongoing education in the HVAC industry called “NATE,” or the NORTH AMERICAN TECHNICIAN EXCELLENCE. Climatrol Air is a NATE certified company.
What is “Google Guaranteed?”
The Google Guarantee is available for businesses that pass a Google screening and qualification process that checks, among other things, the company’s insurance, license and performs a background check.
When you hire Climatrol Air you’re backed by the Google Guarantee, and if you aren’t satisfied with the quality of your work, Google may reimburse the amount paid for the initial service. This is just another way for quality companies to show customers their dedication to quality, service and workmanship.
What kind of discounts can I expect as a member?
Members get enhanced discounts, including 15% off for first responders, active/retired military, and seniors (vs. 10% for non-members), $35 off repairs (vs. $25), $250 off new systems (vs. $200), $150 off ductless systems (vs. $100), and $89 tune-ups (vs. $100).
Who qualifies for the first responder, military, or senior discounts?
First responders (e.g., police, firefighters, EMTs), active or retired military personnel, and seniors (age 65+) qualify for our 15% Comfort Club discount. Valid ID or proof of status may be required at the time of service.
Can I combine Comfort Club discounts with other offers?
No, discounts cannot be combined. You may use one discount per home, per service call, ensuring you get the best possible savings on each visit.
Do Comfort Club discounts apply to all services?
Most discounts apply to labor and equipment costs but do not include the service call fee. Tune-up and maintenance discounts exclude refrigerant and filter costs. See our full disclaimers below for details.
What is priority service for Comfort Club members?
Members get faster scheduling, even during peak seasons, so your HVAC issues are addressed quickly, keeping your home comfortable year-round.
How often will I receive emails from the Comfort Club?
You’ll receive occasional emails with exclusive offers, seasonal maintenance tips, and HVAC advice—typically a few times per month. You can unsubscribe at any time.
Is there an After Hours Service Charge?
We get it, HVAC systems are notorious for breaking down at the worst possible moment. That’s why we decided to make it our policy to never penalize our customers for after hours repairs. Not only is Climatrol Air the #1 rated company for AC repair in, we also have the lowest service call fee of only $69!
AND, we don’t raise service call fees because your AC decided to break on a holiday or over the weekend. This policy is just one of the ways we have become one of the most dependable and trusted HVAC companies in Georgia. Climatrol Air is the ONLY company in the North Georgia Region (that we know of) that does NOT charge an additional fee for after hours service calls.
Climatrol Air, Hometown Family-Owned HVAC Company
Climatrol Air specializes in air conditioning repair, heating repair and new air conditioner, heat pump, and furnace installation and design. We are a Carrier Factory authorized dealer and can offer the very best products and services.
Climatrol Air is a family-owned company based in Ellijay, Georgia. The owner, Doug Mazursky, who is veteran in the HVAC industry since 1990. Doug has covered all aspects of this business, including both commercial and residential repairs and installations.
