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cabin law
★★★★★
3 weeks ago
Before looking for a company to replace our heat pump, we prayed on it. We spoke to several companies before picking Climatrol. After working with Climatrol, we knew our prayers were answered. Doug, the owner, is a good Christian man who … More really knows what he is doing. Doug designed a system that will work well for us for many years to come. He was not hurried and made sure we understood what we were buying, and at a VERY reasonable price. Doug's crew, Travis, Chase, Chandler, JD, and Jack, are truly professional. These men take great pride in what they do, and it shows. They weren't in a hurry, but replaced everything under the crawl space in two workdays. They cleaned up thoroughly before leaving. I was given a veteran discount. Not all companies do that. I have a friend in Alabama who owns an AC company. He told me the price I paid was more than fair. As a former Air Force officer, I know what a good team with a good leader looks like. I highly recommend the Climatrol team.
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Madison Collins
★★★★★
3 months ago
We had a great experience with Climatrol Air! Our AC had stopped working properly, and even though we called after hours, the person answering the phones was extremely prompt and got us on the schedule for the very next day. We received … More a text notification and a heads-up call 20–30 minutes before our technician arrived.
Zach, our technician, was fantastic. He was efficient, knowledgeable, and diagnosed the problem quickly. Within an hour, he had everything fixed and running smoothly again. We really appreciated his honesty in explaining the current status of our aging unit and what to expect going forward. The service fee was also very reasonable.
Overall, the entire process—from scheduling to repair—was smooth and professional. Highly recommend Climatrol Air and technician Zach!
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Phillip Davis
★★★★★
a month ago
The technicians arrived on time and went to work right away. They were very professional and efficient. They explained the new system and the use of the thermostat. When the job was finished they left my house clean and hauled away the … More old equipment. I am very happy with their work.
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Robert Myers
★★★★★
3 months ago
Climatrol Air Heating & Cooling came out to install a brand new unit for my home. Dalton and Philip did a wonderful job. They were both very courteous, made sure everything was cleaned up before they left and answered any questions … More I had. I really appreciate all their hard work. If you need a new ac unit and fantastic installers that know their stuff then give this company a call.
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Jodi Graham
★★★★★
4 months ago
Travis and Phillip just installed our heat pump/AC system today. They were working in our 120-degree attic for several hours with no complaints. They were both extremely professional and kind, answering all of our questions and teaching … More us about our new system. Overall Climatrol has been easy to work with so far, very responsive. We also love supporting a local business.
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Danielle Batlemento
★★★★★
7 months ago
Very happy with this company. Zach was very informative and not pushy at all. The office was very helpful in navigating when and how the installation could accommodate my schedule. Travis and the installation crew were very courtesy, … More informative and made sure that everything was clean and we were satisfied with everything they did. Doug came out to personally introduce himself and make we were satisfied. The whole process was superior customer service! Absolutely would recommend this company. 👍🏻
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Gregory Geisel
★★★★★
8 months ago
We were having trouble with our 20 year-old furnace during a particularly cold snap. I called Climatrol and Matt was here within 90 minutes and got it operating but recommended a new much more efficient system. Travis and crew were here … More 3 days later and quickly and professionally installed our new heat pump/ propane unit. After installation Travis helped program the new thermostat and answered all of my questions. Great job and people.
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Mike
★★★★★
7 months ago
I had my compressor replaced on my A/C unit by Zach with Climatrol and he did a great job. He did the job In a professional and timely matter. I would recommend this company for any A/C repairs.
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Cynthia Farr
★★★★★
a year ago
Matt showed up on time, evaluated our system that wasn’t working. Gave us options, we chose a new system. He made sure our primary/ main floor heat pump & propane furnace were in good shape. We are very happy with Climatrol Air so far, … More and look forward to having the new heat pump installed this coming week. Definitely recommend.
November 25, 2024- Travis & his crew came on time, had our new Carrier heat pump & air handler installed & working perfectly. An updated, quiet system for our lift. He Explained the warranty, showed us everything they did, and cleaned up all the old system & removed it. If I could give all these guys (& gals) 10 stars, we would. Excellent service, courteous, personable, knowledgeable, and hard working. We HIGHLY recommend Climatrol for your heating/cooling needs!!! They are awesome.
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Linda Chmielarski
★★★★★
9 months ago
Climatrol has given me excellent service in the past, and that's why this past week I called upon them again for help with my heating/ac unit. Travis and the crew that came to my home were so polite and helpful. He explained and … More showed me how to operate my new system and was so patient, as I am a senior citizen. I highly recommend this company.
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Jennifer Sparks
★★★★★
10 months ago
I had to have a unit replaced, Both Chase and Phillip were both very professional and worked efficiently to get the job done smoothly. I had questions about The units inside and the remotes, And Chase answered all of my questions. Would … More highly recommend using them to anyone. Hard working young men and very knowledgeable.
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Daniel Wilson
★★★★★
9 months ago
Of all the many services companies I have worked with, these people are the best. I had a new HVAC system installed and got 3 quotes from area providers. From day one,
Climatrol was responsive, professional and friendly. They had good advice … More that others did not offer and they and were competitive in price. No high pressure, just suggesting the right solution with the right reasoning behind it. Install went well and the guys were a pleasure to work with. We wrestled with a couple issues with my wifi controller and Climatrol stood by me troubleshooting and working through the support process with the equipment provider. Every interaction gives you the feeling they care about making customers happy. This will go a long way for them. Other HVAC companies could learn a lot here . It’s not complicated. Treat customers well, do what you say you will do and don’t take advantage of people. Climatrol gets it. Highly recommend them.
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Paul Hines
★★★★★
a year ago
Travis, Dalton, Phillip, Owen and Chase all came to install and redo a terrible "homeowner special". They all were professional and answered any question, explained any changes and were very pleasant to be around. I had two units … More installed and multiple new ducts and registers fixed and brought up to maximum efficiency. Daniel came and was professional and clear with the estimate. For this size of investment I highly recommend Climatrol and any of these awesome techs. They made a stressful situation seamless and very easy! A++++
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Chris
★★★★★
8 months ago
We have been using Climatrol for years to upgrade and replace our existing systems. We have also used them for our routine service contracts to maintain the performance of our new equipment. So when we recently decided to add a mini-split … More system, they were our go-to contractor. Once again, from start to finish, their expertise, professionalism, and eagerness to provide 100% customer satisfaction can not be matched.
Climatrol Air will remain our HVAC contractor for the duration of our home's existence. Call them. You will not find a better HVAC contractor in the area.
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Cliff Reisig
★★★★★
10 months ago
I recently had a new house built and moved to the north ga mountains. shockingly, had no heat. Enter Matt, the heating and air technician who truly saved the day. From the moment he arrived, Matt was incredibly nice, making what could have … More been a stressful situation much more pleasant. But more than his pleasant demeanor, it was his knowledge that really stood out. He diagnosed the issue quickly and explained everything in a way that was easy to understand. Not only did he get my heat working, but he also ensured the system was efficient and safe. I couldn't recommend Matt enough for anyone needing reliable, friendly, and expert service. He turned my cold new home into a warm, cozy haven.
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David Messineo
★★★★★
a year ago
Climatriol is a excellent company to work with. Answered all my questions, on time, clean and professional. Chase did an amazing job installing my new system. Very good at explaining the job and making sure I was informed of how the system … More worked. Would highly recommend this company.
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Charlie McKee
★★★★★
9 months ago
Zach Henley came out on a service call to address a heating problem. He was very professional and courteous and made sure to explain everything that was going on and what needed to be addressed to resolve the issue. He did an outstanding … More job and I highly recommend him and Climatrol for any HVAC issues you may have.
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Karen Hensley
★★★★★
10 months ago
I definitely chose the right company. From the first call to quote to installation, each person was amazingly friendly, professional, and competent. They arrived when they said they would and took time to explain things and answer all my … More questions. Climatrol gets my highest recommendation!
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Playing for Power Project
★★★★★
10 months ago
Appreciate the efforts of this group especially Chase and Dalton who replaced my HVAC system during the cold snap. Both were very professional and kept me up to date on what was happening. Also very good with directions and familiarity … More with the new system. Thank you!
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K. Morgan
★★★★★
11 months ago
Climatrol Air was absolutely incredible installing our new heating and AC unit. My mother-in-law was the recipient of a holiday giveaway from Climatrol and The Elfaturi Foundation, and she truly couldn't have had a more positive experience. … More It was an incredible blessing for her to receive such a generous gift, and we couldn't be happier with their professionalism, quality of work, or their desire to give back to the community in which the serve. Very well-deserved 5 star review, and we truly can't say enough good things about this company. Thank you all again, so much.
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Brian MacInnes
★★★★★
a year ago
Excellent Experience. Zach and Dalton came to do the quote, they were very professional, and I liked how multiple options were given. I shopped 4 companies and not only did Climatrol give the most professional presentation they also gave … More the best price of the four. Just 2 days after I accepted the quote, Travis and Dalton (and a couple others but I didn't get their names) came to do the install! Again, very professional team taking care not to track in dirt. Also, they were patient with my many questions and helped test the aux heat/zoning controller to make sure it was working (even though the controller was not part of the install). A++
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Michael Morgan
★★★★★
10 months ago
We had a minor hvac emergency on a weekend... they communicated very well and in a timely manner. Matt Gunnell was very professional, on time, fixed our problem on the spot & took the time to inspect the rest of our system while he … More was here. Very thankful for him and the company for helping us on a cold winter day, with no heat, and 2 young children inside to keep warm. Thank you.
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Marie Stidham
★★★★★
10 months ago
Installers, Travis and Phillip, installed my new HVAC unit yesterday, did a great job! They are professional, hard working young men who deserve to be recognized! I highly recommend this business!!
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Linda Leonard
★★★★★
11 months ago
Zach Henley was a fantastic guy. I called on Christmas eve afternoon and he came within an hour and fixed my furnace. Now I can have a warm Merry Christmas. Thank you Zach for a wonderful job. May God bless you and your company!
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Steve Fierros
★★★★★
11 months ago
Daniel, Travis and Phillip all did a great job diagnosing and then ultimately changing out our old AC system. Very responsive and efficient. Would gladly use them again and in fact, this is the 2nd full system they’ve done for us on 2 houses. … More Thank you!